Terms of Service

Welcome to Efficana ("we," "our," or "us"). Please read these Terms of Service ("Terms") carefully before using our services. By using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Use of Our Services

By using our services, you agree to:

  • Comply with these Terms and all applicable laws and regulations.
  • Provide accurate and complete information for orders, including shipping addresses.
  • Ensure that the products ordered comply with the import and customs laws of your country.
  • Use our services for lawful purposes only.

2. Order Placement and Processing

  • Orders placed through our platform are subject to acceptance by us.
  • We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity.
  • Order processing time may vary and is subject to product availability and shipping times.

3. Pricing and Payment

  • Product prices are subject to change without notice. The price charged for an order will be the price in effect at the time the order is placed.
  • Payment for orders is required in full at the time of purchase. 
  • All payments are subject to verification and review by us. We may withhold or cancel orders due to payment issues.

4. Shipping and Delivery

  • We rely on third-party suppliers to fulfill orders. Shipping times and methods may vary depending on the supplier and destination.
  • Estimated delivery times are provided for reference only and are not guaranteed. Delays may occur due to factors beyond our control, such as customs processing or shipping carrier issues.
  • We are not responsible for lost, damaged, or stolen packages after they are shipped. Please refer to our Shipping Policy for more information.

5. Returns and Refunds

  • Our return and refund policy is outlined in our separate Return Policy. Please review this policy for detailed information on returning products and seeking refunds.

6. Product Information

  • We make efforts to provide accurate product information, but we do not warrant that product descriptions, images, or other content are error-free.
  • We are not liable for any inaccuracies, errors, or omissions in product information provided by suppliers.

7. Intellectual Property

All content on our platform, including text, graphics, logos, images, and software, is the property of Efficana or its licensors and is protected by copyright and trademark laws.

8. Termination

We reserve the right to terminate or suspend your access to our services at our discretion, without notice and for any reason.

9. Changes to Terms

We may update these Terms from time to time, and any changes will be effective immediately upon posting. Your continued use of our services after the posting of revised Terms constitutes your acceptance of such changes.

10. Contact Information

If you have any questions or concerns about these Terms, please contact us.